Dirección: Carrer de Rogent, 52, 08026 Barcelona, España Correo electrónico: support@falcon-clothes.com Sitio web: falcon-clothes.com Horario de atención: lunes a viernes, de 9:00 a 18:00 (CET)
Respondemos a todos los mensajes en un plazo máximo de 24 horas laborables. Para cualquier consulta sobre pedidos, envíos, cambios o devoluciones, escríbenos a support@falcon-clothes.com indicando tu número de pedido.
Privacy policy
Short version, so you don't have to read the whole thing to know where you stand.
What we collect — the name, address, email and phone you enter at checkout, what you ordered, and standard technical data from your browser.
Why — to take payment, ship the parcel, answer your emails, meet accounting obligations and keep the shop working.
Who else sees it — Shopify hosts this shop, the payment provider handles card data (we never see or store card numbers), and the carrier gets your delivery address. Nobody else.
We do not sell your data. Ever, to anyone.
Your rights — access, correction, deletion, portability, objection, and withdrawal of consent. Email support@falcon-clothes.com and we act within the legal deadline.
This box is a summary. The binding text is on the full page.
Orders are processed on business days. Orders placed at the weekend or on a public holiday are processed the next business day. Orders are prepared and dispatched through partner fulfilment centres.
Delivery times and cost
Destination
Delivery
Cost
Europe
5–10 business days
€5.00
Australia
5–10 business days
€5.00
Canada and United States
5–10 business days
€5.00
Times are in business days, Monday to Friday excluding public holidays, counted from dispatch and not from the moment you order. The shipping cost is always shown at checkout before you confirm.
Orders over €75 ship free. The threshold is measured on the order total after any discount code.
Tracking
As soon as your order leaves the warehouse you get a confirmation email with the tracking number. The first scan can take 24–48 hours to appear — that is the carrier's network, not a lost parcel.
Delays and customs
Delivery times are estimates and can move because of carrier delays, customs clearance or peak periods. Import duties or taxes that may apply outside the European Union are payable by the recipient and are set by your own customs authority, not by us.
You have 14 days from delivery to return an eligible item.
Conditions
Unworn, unwashed, in original condition with all tags attached.
Include the order number or proof of purchase.
For hygiene reasons, final-sale items and underwear cannot be returned.
How to start a return
Email support@falcon-clothes.com with your order number and the items coming back. We reply with the return address and instructions.
Refunds
Once we receive and inspect the return we notify you and refund to the original payment method within 5–10 business days. Your bank may need a few more days to display it. Original shipping costs are not refunded unless the item was faulty or incorrect.
Who pays return postage
You do for a change of mind, including wrong size or colour. We pay in full if the item is faulty, damaged in transit or not what you ordered.
Exchanges
The fastest route is to return the original for a refund and place a new order for the size you want. That secures your size instead of waiting for a parcel to cross Europe first.
Falcon cut is aerodynamic — close to the body, zero flap. Get the size right the first time and nobody has to post anything back.
How to measure
Use a soft tape, measure over a base layer rather than over a jumper, and keep the tape level all the way round. Don't hold your breath or flex — measure the body you actually train in.
Chest — around the fullest part, under the armpits, arms relaxed at your sides.
Waist — around the narrowest point, usually just above the navel.
Hip — around the fullest part of the seat, feet together.
Inseam — from the crotch seam down to the ankle bone.
Foot length — stand on paper, mark heel and longest toe, measure between the marks. Do it in the evening, when your feet are at their largest.
Men's tops
Size
Chest (cm)
Waist (cm)
Height (cm)
S
88–94
74–80
165–172
M
95–101
81–87
170–178
L
102–108
88–94
176–183
XL
109–116
95–103
181–188
2XL
117–124
104–112
186–193
3XL
125–132
113–121
190–197
Women's tops and leggings
Size
Bust (cm)
Waist (cm)
Hip (cm)
XS
78–83
60–65
86–91
S
84–89
66–71
92–97
M
90–95
72–77
98–103
L
96–102
78–84
104–110
XL
103–110
85–92
111–118
Footwear
EU
UK
US (men)
Foot length (cm)
37
4
5
23.5
38
5
6
24.1
39
6
6.5
24.8
40
6.5
7.5
25.4
41
7.5
8
26.0
42
8
9
26.7
43
9
10
27.3
44
9.5
10.5
27.9
Fit notes by product
Training tees and compression tops — athletic fit, close to the body. If you prefer room, take one size up.
Seamless leggings — the knit stretches a lot. Between sizes, take the smaller one; the larger size sags and stops sculpting.
Shorts — relaxed cut. Between sizes, take the smaller for a closer fit.
Full-zip jackets — slim fit. Size up if you plan to layer over a hoodie.
Basketball sneakers — true to size. Wide feet, take half a size up.
Still not sure?
Send us your measurements at support@falcon-clothes.com and tell us how you like things to fit. We would rather spend five minutes now than process a return later.
Measurements are body measurements, not garment measurements. Garments are pre-shrunk; allow a 1–2 cm manufacturing tolerance.
Orders are processed on business days. Orders placed at the weekend or on a public holiday go out the next business day. During a drop or a sale, add a day or two.
When will it actually arrive?
5–10 business days for Europe, Australia, Canada and the United States, counted from dispatch. Processing time comes on top. Customs clearance and peak periods can add more.
How much is shipping?
A flat €5.00 to every destination we ship to. It is shown at checkout before you pay.
Orders over €75 ship free, measured after any discount code.
My tracking number shows nothing.
Completely normal for the first 24–48 hours — the carrier has to scan the parcel into its network first. If nothing moves for seven business days, email us and we will chase it.
Will I pay customs duty?
Not inside the EU. Outside it, including the UK, your customs authority may charge import duty and VAT. Those charges are set by them and payable by the recipient — we have no control over them and cannot refund them.
Can I change or cancel my order?
If it hasn't shipped, yes — email us with your order number. Once it's with the carrier, wait for delivery and use the 14-day return instead.
Sizing, returns and refunds
What if the size is wrong?
You have 14 days from delivery to send it back, unworn and unwashed with tags on. Check the size guide first — it usually settles the question in a minute.
Who pays for return postage?
You do for a change of mind, including wrong size or colour. We pay in full if the item is faulty, damaged in transit, or not what you ordered.
How do I exchange for another size?
Fastest route: return the original for a refund and order the replacement straight away. That secures your size instead of waiting while a parcel crosses Europe.
How long does a refund take?
5–10 business days from the moment your return passes inspection, back to the original payment method. Your bank may take a few more days to display it.
Something arrived damaged.
Photograph the box and the contents before unpacking further, then email us within 14 days. We replace or refund in full, shipping included.
Product and care
Is the gear really built for training?
Yes. Aerodynamic cut, four-way stretch, flatlock seams and sweat-wicking fabric. Every piece is chosen for one reason: it shouldn't slow you down.
How do I wash it?
Cold wash at 30°C, no fabric softener, hang dry. Softener clogs the wicking channels — the fabric physically needs open fibres to move sweat. Never tumble dry technical fabric.
Are the leggings squat-proof?
Yes — the seamless knit stays opaque under load. Take the smaller size if you're between two: a legging that's too big stretches thin exactly where you don't want it to.
Will the print crack?
Not if you wash it inside out at 30°C and never iron directly over it. Heat is what kills prints, not water.
Will you restock a sold-out size?
Sometimes, but a restock is never guaranteed. Join the flock and you'll hear first if it comes back.
Payment and account
What payment methods do you take?
All the methods shown at checkout, including major cards and the local wallets available in your country. Card details go straight to the payment provider and are never stored by us.
Where is my discount code?
If a code is currently running, you get it by email after joining the flock. One code per order, and codes can't be combined or applied to an order already placed.
Do I need an account to order?
No, guest checkout works fine. An account just makes reordering faster and keeps your order history in one place.
How do I reach a human?
Email support@falcon-clothes.com. We answer within 24 hours on business days, and a person reads every message.
Our story
390km/h peregrine dive
The peregrine falcon is the fastest animal alive. Not because it flaps harder — because it stops flapping. It folds its wings, locks its angle, and lets gravity do the rest. Every gram of drag is removed before the dive begins.
Why we exist
Falcon was built on that exact principle. Most sportswear is designed to look like performance. We design for one filter only: does this make you faster, or does it just make you look like someone who might be? If it's the second, it doesn't ship.
How we build
Every piece starts with the movement it has to survive. A running shell is cut for the position your arms are actually in at pace, not the position a mannequin stands in. Seams are mapped to airflow and moved off the points where a strap or a stride would rub. Fabric is chosen for what it does when it's soaked, not for how it feels in a showroom.
How we sell
We are an online-only shop. We do not run a factory: our pieces are made and dispatched through partner manufacturing and fulfilment centres, which is why delivery takes 5–10 business days rather than next morning. We would rather say that plainly than pretend there is a warehouse round the corner.
Who you're buying from
Falcon — Carrer de Rogent, 52, 08026 Barcelona, España. Questions go to support@falcon-clothes.com and are answered within 24 hours on business days.
Order questions — include your order number, it's in your confirmation email.
Returns — tell us the order number and which items are coming back, and we'll send the return address.
Damaged or wrong item — attach photos of the parcel and the product. It saves a whole round trip of emails.
Sizing — send your measurements and tell us how you like things to fit.
Response times
Within 24 hours Monday to Friday. Messages sent at weekends or on public holidays are answered on the next working day. During a drop launch it can stretch to 48 hours — we're packing parcels, not ignoring you.
Bono de primer golpe
10% EN TU PRIMER GOLPE
Un código. Un picado. No planees — la ventana se cierra.